| High-performance IT delivery is an approach that enables cross-functional teams to continuously improve the products, process and people that are required to deliver value to the end users. |
If there is no continuous feedback about quality and risks, the development approach cannot be seriously called iterative, because the result of an iteration is only shippable if the stakeholders can establish their confidence based on proper information. [Tort 2019]
In this section two high-performance IT delivery models will be explained in more detail: DevOps and Scrum.
Other "models" that we have also classified under high-performance IT delivery are Lean, Agile, Kanban and Spotify, which doesn't mean you cannot use these "models" in other IT delivery models. Based on our experiences, we see that the meaning of these models and possible relationships between these models are not equally clear to everyone. For this reason, a brief overview is presented on how we regard these models in the section "Other high-performance IT delivery 'models'".
DevOps |
Scrum |
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DevOps is a cross-functional systems engineering culture that aims at unifying systems development (Dev) and systems operations (Ops) with the ability to create and deliver fast, cheap, flexible and with adequate quality, whereby the team as a whole is responsible for the quality. Usually, other types of expertise, like Business Analysis and Quality Assurance (including testing), are integrated in the team. |
Scrum is a framework with which people address and solve complex problems in an adaptive manner, while delivering the highest value products in a rewarding and creative way. According to Schwaber and Sutherland, the authors of the Scrum guide [Scrum 2017], Scrum is:
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Other IT Delivery models
Other "models" that we have also classified under high-performance IT delivery are Lean, Agile, Kanban and Spotify, which doesn't mean you cannot use these "models" in other IT delivery models. Based on our experiences, we see that the meaning of these models and possible relationships between these models are not equally clear to everyone. For this reason, a brief overview is presented on how we regard these models in the section "Other high-performance IT delivery 'models'".